Definition We reflect the same norms, standards, and values as other respected professions
Outcome We will be judged on our results, our procedures, the technologies we employ, and our structures, leaders and personnel.
Categories Consequential Legitimacy
Procedural Legitimacy
Structural Legitimacy
Personal Legitimacy
Construct 2 Pragmatic legitimacy
Definition We fulfil the needs and interests of our stakeholders by delivering services to their satisfaction.
Outcome We need to provide the value and standards that peer professions demand. In exchange, we will receive their support and legitimacy
Categories Exchange legitimacy
Influence legitimacy
Dispositional legitimacy
Construct 3 Cognitive legitimacy
Definition We pursue goals and activities that fit with broad social understandings of what is appropriate, proper, and desirable for a professional community.
Outcome We have to “makes sense” to peer professions. Eventually we should be “taken for granted” as a natural part of the professional community.
Categories Understand-ability
Taken-for-Grantedness
Trust
Respectability
Integrity
Ethics
